Warmline logo

A warmline is a peer-run listening line staffed by people in recovery themselves.
Scroll down to see a directory of known warmlines around the US.

Sign up for a warmlines electronic mailing list at Yahoo Groups!

Sign up for a peer run respites electronic mailing list at Yahoo Groups!

Links for useful information on starting a warmline and more.

Information on peer-run respite nationwide.

Other peer-run respite programs to go to:

Another directory of warmlines:

Metro Boston Recovery Learning Community (MBRLC) recent Peer Warmline feature in the SAMHSA Recovery to Practice weekly newsletter 11/12/10.

Warm line featured in the Boston Globe on February 5, 2009! (Article written before our collaboration with NERLC and the expansion from three to six days a week.)

Article about the Metro Boston Recovery Learning Community warmline by Carey Goldberg

The Warmline Guide is now live at:

To search for Warmlines by state, click on a state in the list below.

(Note: Warmlines listed in red are nationally accessible and welcome calls from anywhere)


Alabama peer-run warm line manned by peers in recovery from mental illness. 1-800-639-3000. Open Monday, Wednesday and Friday from 6 p.m. to 10 p.m.


Tucson Warmline (sorry no longer takes out of state calls)

520-770-9909 or 877-770-9912 in southern Arizona
Monday – Sunday 8 AM - 12 AM
Local crisis number: 520-622-6000

Vision of Hope Warmline


Hours: Noon till midnight Monday through Friday and from 4pm till midnight on Saturday and Sunday.

Callers can call once an hour from out of state and out of county. This is a free service.



The OC Warmline - NAMI Orange County

(714) 991-6412

Hours: 9am to 3am Monday-Friday; 10am to 3am Saturday and Sunday
Languages: English, Spanish, Vietnamese and Farsi
Interpreter Services available

Peer Warmline Connection

(707) 565-4466

Hours: Friday - Sunday evenings, 5:30pm-9:30pm

Project Return Peer Support Network
6055 E. Washington Blvd. #900
Commerce, CA 90040
Warm line M-F 5-10 pm Saturday 11am-4pm
(888) 448-9777 English
(888) 448-4055 Spanish
Text service: Text #support to 323-430-9222, serving all of Los Angeles County

Friendship Line
Serving all of the Los Angeles area
Monday through Friday 5 - 10 pm

San Diego Warmline for San Diego residents
619 295-1055
Open 3:30 PM to 11:00 PM 7 days a week.

San Joaquin
(209) 468-3585 or 1(888) 468-9370
Operating 24/7 since July of 2008.
For local San Joaquin County residents only.

Northern Valley Talk Line
Butte County, California
A confidential non-crisis peer support network.You are not alone, we are here to listen.
Toll Free: 1-855-582-5554
Open 4:30 pm-9:30 pm 7days/week 365 days/year

Talk line is funded by Butte County Mental Health & MHSA funding.

Warm Line: Consumer to Consumer - The Meeting Place Clubhouse, Inc.
Toll Free: (800) 920-WARM (9276) and (619) 295-1055
Hours: 4:00 P.M. to 11:00 P.M., 7 days a week except Holidays.
Only serves San Diego County, CA.


Common Thread Warmline
5 pm – 10 pm, 7 days a week

Greater Waterbury Peer Support Line
5 pm – 10 pm, 7 days a week including holidays.

Safe Harbor Warmline
5 pm -10 pm, 7 days a week

Soundview Warmline
5 pm – 10 pm, 7 days a week, 365 days a year.

Shareline - Southeastern Mental Health Authority
(860) 885-7274
Hours: Monday through Friday from 12:00 noon to 4:00 pm.


Warmline - The Rick VanStory Center
(302) 333-4288
Hours: 24 hours a day; 7 days a week.


Decatur Peer Support, Wellness and Respite Center
888-945-1414; Warmline: (404) 371-1414
Operates 24 hours a day

Cartersville Peer Support, Wellness and Respite Center
(770) 276-2019
Operates 24 hours a day

Cleveland Peer Support, Wellness and Respite Center
(855) 482-2933; Warmline: (706) 865-3601
Operates 24 hours a day

McDonough Peer Support, Wellness and Respite Center
(678) 782-7666
Operates 24 hours a day

Moultrie Peer Support, Wellness and Respite Center
(229) 873-9737
Operates 24 hours a day

Georgia Crisis and Access Line
Operates 24 hours a day


Illinois Warmline - Illinois Mental Health Collaborative

(866) 359-7953

Hours: Monday - Friday from 8 am to 5 pm (Central)

(Available to Illinois Callers only - Does not take calls from out of state callers)


Warmline - KEYS Consumer Organization


Hours: 8 a.m. to 5 p.m. Monday-Friday; talk to each individual for fifteen minutes each day.


CHATLINE - MHA of South Central Kansas

(316) 684-CHAT (2428)

(316) 425-6986

Hours: 5:00 - 10:00 pm every day except designated agency holidays

Compassionate Ear Warmline

866-WARM-EAR (927-6327)

Local Number is: (913) 281-2251

4 pm - 10 pm, 7 days a week

Kansas crisis number: 800-784-2433


Warm Line - Participation Station

(859) 252-0058 Lexington area

(877) 840-5167 Bluegrass area

Hours: Monday - Thursday 11:30am-9:00pm; Friday - Saturday 5:00pm-9:00pm.

Participation Station


The Louisiana Warm Line

The Louisiana Warmline is a noncrisis phone line staffed by trained and certified Peer Support Specialists providing confidential and non-judgmental peer support. The Warmline is open to all adults living in Louisiana who are interested in this service.

Toll Free: 1-800-730-8375
Hours: Wed-Sun from 5 p.m.-10 p.m.


Maine Warm Line - Sweetster, Inc.

Statewide: (207) 772-9276

Statewide clinical crisis number: (866) 771-WARM (9276)

Hours: 24 hours a day 7 days a week. The Warm Line is a toll free number from anywhere in Maine.



Intentional Warm Line

Serving Maine residents 24 hours/day, 365 days a year.

Local crisis number: 1-888-568-1112


Edinburg Center Warmline


Monday - Friday: 5 PM - 10 PM; Saturday and Sunday: 4 PM - 9 PM


617-610-7907 (this is not a crisis line)

Sunday to Friday, 7 pm - 11 pm

Cross-Connection Warm-Line

4:00PM - 7:00PM and 10:00pm - 12:00AM 365 days a year

Call (978) 629-8485

After three beeps enter your phone number and a volunteer will call you back shortly.

South Shore

617-689-1050, 617-689-1051, M-F & Sun

For the crisis line call 800-528-4890 or 617-774-6036, OPEN 24 HOURS

The Peer Warm Line - Metro Boston Recovery Learning Community (MBRLC)

Toll Free: (877) 733-7563

Hours: Monday to Sunday, 4pm - 8 pm


SMOC Warmline

5:30 pm - 9:30 pm Monday - Friday; 1 pm - 4 pm Saturday and Sunday

This warmline does not take incoming calls; calls are made by appointment only. To schedule a 15 minute appointment, call Mark Knowlton at 508-879-2250, ext. 168. Must reside in the Metro-West area.

Southeastern Recovery Learning Community Warmline

5:30 pm – 9:30 pm, 7 days a week

(scheduled to open early June 2009)

This warmline does not take incoming calls; calls are made by appointment only. To schedule a 15 minute appointment, call Elaine Campbell at 508-880-8527, ext. 104. Initially serving Southeastern Mass residents only.

Samaritans of Boston


Minnesota NAMI Warmline


5 pm - 9 pm

Mental Health Minnesota Warmline

Local: 651-288-0400

Toll free: 867-404-3190


Friendship Line - Depressive, Manic-Depressive Association of St. Louis

Hours: Weekdays from 9 a.m. to4 p.m.

Weekends and holidays from 3 p.m. to 9 p.m.

Local Phone: (314) 652-6105
Toll Free:1-866-525-1442

NAMI Missouri Warmline

Local: 573-624-7727
Toll Free: 800-374-2138

Hours: 9 am - 9 pm, 7 days a week

Central Missouri crisis number


DMDA of St. Louis Friendship Line

Toll-free: 1-866-525-1442
Local: 314-652-6105

Mental Health Association of the Heartland "Compassionate Ear Warm Line"

Local: 913-281-2251
Toll-free: 1-866-927-6327

English Line: 4:0010:00 pm 365 days
Spanish Line: 5:008:00 pm M-F

The TLC Warmline

We are the TLC Warmline (TLC stands for Talk, Listen, Care).

Open from 4 PM until 10 PM 7 days a week, 365 days a year.

Local: 573-651-3642 and Toll Free: 1-877-626-0638.

We are a service of the Community Counseling Center and the Missouri Department of Mental Health. Visit our web at www.cccntr.com

The Hope Center NAMI Southwest Missouri

Mon-Fri 8:30 am-10:00pm
Sat& Sun 10:00 am-10:00 pm(Including Holidays)

Local Phone:(417) 864-3027
Toll Free: 1-877-535-4357


Montana Warmline and Virtual Drop-In Center - MHA of Montana

Toll Free: (877) 688-3377

Hours: Monday - Friday 4:00-10:00 PM

Saturday-Sunday 1:00-10:00 PM


New Hampshire

Keene Area Warmline


7 pm – 10 pm, 7 days a week

Local crisis number: 603-357-4400

(note: this warmline may be merging with Stepping Stone as of 7/1/09)

Stepping Stone Warmline

603-543-0920 or locally: 888-582-0920

5 pm – 10 pm, 7 days a week

Carlemont/Lebanon Warmline


5 pm - 10 pm

Laconia/Concord Warmline


5 pm - 10 pm, 7 days a week

Laconia crisis number: 603-524-1100
Concord crisis number: 603-934-3400

Seacoast Consumer Alliance
Outreach Warmline: 1-800-809-6262

Mon - Fri; 9:00 A.M. - 5:00 P.M.

Call and either talk to someone or if we are on the line with someone, leave a message and we will call you back before the end of the day.

Peer Support Warmline 1-877-452-5433 Everyday

5:00 P.M. - 10:00 P.M.

Call if you are lonely, want to hear a friendly voice, or if you have a problem you want to talk about. Warmlines are staffed by consumers: people in recovery who have been trained to listen and give support.


WarmLine - HOPE Nevada/DBSA Souther Nevada

Toll Free: (855) 948-HOPE (4673)

Hours: 24 hours a day; 7 days a week.

New Jersey

Peer to Peer Support Line - MHA of Morris County

Toll Free: (877) 760-4987

Hours: The Peer to Peer Support Line is a non-crisis telephone support program for consumers and run by consumers. It is available 365 days per year from 5 p.m. until 10 p.m.


Peer Recovery Warmline


Monday through Friday 8:00AM to 10:00PM

Saturday 5:00 PM to 10:00 PM


New York

The Empowerment Center in New York

877-HELP-800, 877-4357-800

Available 8 AM - 8 PM M-F (EST)

Parachute NYC, Department of Health and Mental Hygiene Initiative


Open daily from 4 p.m. to midnight.

Parachute NYC is supported by a federal Healthcare Innovation Grant from the Centers for Medicare and Medicaid Services.


Peer Support Warm Line - Unique Peerspectives

(315) 475-1997

Hours: Monday through Friday 12 p.m. to 4 p.m.

Only open to residents of Onondaga County.

Phone Link: A Peer Support Warmline - MHA of Nassau County

(516) 489.0100 x2

Hours: Monday through Friday from 9 a.m. to 9 p.m. Spanish speaking on Wednesday from 4 p.m. to 9 p.m. Incuding holidays.



Cincinnati Warmline

open 24 hours

(513) 931-WARM or (513) 931-9276



24-Hour Warmline - Recovery Outreach Community Center

(971) 239-7255

Hours: 24 hours a day, seven days a week.

David Romprey Oregon Warmline - Community Counseling Solutions
Serving Morrow, Wheeler, Gilliam, and Grant Counties

Toll-Free 1-800-698-2392

Current Hours (UPDATED 11/21/2013)

Monday: 10:00 am-8:00 pm<
Tuesday: 10:00 am-9:00 pm
Wednesday: 10:00 am-9:00 pm
Thursday: 9:00 am- 6:00 pm
Friday: 8:00 am- 5:00 pm
Saturday: 5:00 pm- 10:00 pm
Sunday: 5:00 pm- 10:00 pm


Bradford County Warmline

Local: (570) 637-5964
Hours: 7 days a week, from 6 p.m. to 10 p.m.
Outreach requests: 5 p.m. to 6 p.m.

The Mental Health Help Line - MHA of Franklin and Fulton Counties

Local: (717) 264-2916

Toll Free: (866) 593-8351

Hours: Wednesday, Friday, Saturday and Sunday from 5 p.m. to 10 p.m.


Philadelphia Warmline (Philadelphia, Pennsylvania)

(267) 507-3945

Tuesday through Sunday, 4-7pm

Allegheney County Warmline


10 am - 12 pm, 7 days a week


Erie County, PA

Hours are noon to 7:30 PM Monday-Friday (except holidays)


Valley Creek Crisis Center - Chester County, PA


Hours: 24/7 every day of the year.


717-264-2916 / 866-593-8351

Operating on Wednesday, Friday, Saturday & Sunday
5 PM- 10 PM
Serving Franklin, Fulton, Bedford & Somerset Counties in Pennsylvania

www.mhaff.org / info@mhaff.org

Peer Support Talk Line - Serving Montgomery County

Monday-Sunday from 3 PM - 8 PM



Warmline - The NHS Stevens Center

(877) 243-7153

Hours: Service for Cumberland/Perry County, PA

Mon. and Fri. 7 p.m. - 9 p.m.
Tues. - Thurs. 7 p.m. - 10 p.m.
Sat. - Sun. 1 p.m. - 4 p.m.

Warmline of Beaver County - MHA in Beaver County

Local: (724) 775-9507

Toll Free:(877) 775-9276

Hours: 365 days per year from 6 p.m. to 9 p.m., including holidays.

Warmline - Family Answers

(610) 820-8451 or (610) 820-8549

Hours: Warmline operates daily but is not able to accept calls between 2AM-6AM. Only accepts calls from Lehigh and Northampton Counties, PA.


Warm Line - The Grapevine Center

Local: (724)-431-2488
Toll Free: 1-866-431-2489
Hours: 7 p.m. to 10 p.m., 7 days a week, 365 days a year


WARM LINE/Seven Mountains WARM LINE - The Advocacy Alliance

The WARM LINE is for persons from Carbon-Monroe-Pike, Lackawanna-Susquehanna, Schuylkill and Wayne Counties

(866) 654-8114

The Seven Mountains WARM LINE is for persons from Huntingdon, Mifflin, Juniata and Centre Counties

Hours: 6 p.m. to 10 p.m. 365 days a year

(877) 411-9102



Helpline - Contact of Knoxville
Serving Anderson, Blount, Grainger, Jefferson, Knox, Loudon, Roane, Sevier, and Union counties, TN.

(865) 584-4424

Hours: 8 a.m. to 11 p.m. 365 days a year.



Warm Line MHA of Greater Tarrant County.

1-817-546-7806 (not a crisis line)

2 pm - 6 pm M-F


Support Line - Pathways Vermont

(888) 604-6412

Hours: 3 pm - 11 pm, 7 Days a Week

Open to all Vermont residents.

Outreach Flyer

The Rutland County Peer Run Warm-Line

(802) 770-4248

Hours: Friday, Saturday, Sunday 6:00 pm - 9:00 pm

Open to all Vermont.

Peer Access Line (PAL) of Chittenden County

A free support helpline and program of Vermont Psychiatric Survivors with support from HowardCenter.
(802) 321-2190

Hours: Thursdays, Fridays, Saturdays, and Sundays 6-9 p.m.

local crisis number is:  1-802-488-6400

Vermont Psychiatric Survivors of Rutland

(800) 564-2106

Monday-Friday 9 AM to 4 PM. It is statewide.

Washington County Warm Line

(802) 229-8015

Hours: Friday, Saturday, Sunday 6:00 pm - 9:00 pm

Open to Washington County residents.


(MHAV) Warmline - Mental Health America of Virginia


9am-5pm M-F

West Virginia

PSI provides a warm line for non-emergency calls at (304) 679-8183. This phone is manned by a volunteer peer mentor for those times you can't reach your buddy or just need someone to listen.



The WarmLine - King County

Serving all of Washington State and national.

Local calls: 206-933-7001
National and out of area calls: 1-877-500-9276

Hours are Wednesday, Friday, and Saturday from 5 PM till 10 PM.

Greater Puget Sound

Local calls: 206.933.7001
Toll free: 1.877.500.9276

We are open Wednesday, Friday and Saturdays from 5 to 10 pm. All callers welcome.

Washington Warmline - Crisis Clinic

Local: (206) 933-7001
Tool Free: (877) 500-9276

Hours: Wednesday and Friday 5 pm to 9 pm

Open to all Washington state residents.


Washington County Warm Line Calls


Friday and Saturday 6:00 - 9:00 pm

Milwaukee Warmline

(414) 257-5775

9455 Watertown Plank Road Milwaukee, WI 53715-1002

email: warmlinemilw@aol.com for Lyn Malofsky

Warmline, Inc. Milwaukee WI

(414) 777-4729

Hours: 7 p.m. to 11 p.m. Wednesday thru Monday


To join a national email listserv of people who operate or are trying to start new warmlines, email warmline@bostonresourcecenter.org

To add to this list, contact: howard@bostonresourcecenter.org

This site can be reached at http://www.warmline.org.


A Kind Voice is a topic based call-in line staffed by volunteers. If you’re feeling a bit alone and would just like to talk with a kind voice about a book you read, a movie or ball game you saw, the news of the day or a range of other topics, please call us at 800.876.2399. We are open from 9AM to 10PM EST, 7 days a week.
Visit http://www.akindvoice.org/.

Warmline training Information and other resource links

Psychiatric Rehabilitation Journal

Issue: Volume 35, Number 1 / Summer 2011

Pages: 65 - 68

URL: Linking Options

DOI: 10.2975/35.1.2011.65.68

Sustaining Recovery through the Night:
Impact of a Peer-Run Warm Line

Rebecca Spirito Dalgin A1, Simonne Maline A2, Peter Driscoll A3

A1 University of Scranton
A2 Sweetser, Brunswick, ME
A3 Amistad Peer Support and Recovery Center, Portland, ME


Objective: This exploratory study describes the impact of a peer-run warm line on the lives of individuals with psychiatric disabilities. Methods: Phone surveys were completed with 480 warm line callers over four years. Results: Warm line callers reported a reduction in the use of crisis services and a reduction of feelings of isolation. Conclusions and Implications for Practice: The results indicate that peer-run warm lines can fill an important void in the lives of individuals living with mental illnesses. Although warm lines at any time of day are helpful, keeping warm lines running after 5pm and throughout the night provides support services not typically available after office hours and can assist with loneliness, symptom management, and the process of recovery. Warm lines staffed with appropriately trained, clinically supervised, compensated peer specialists can help round out mental health services in rural and urban communities. Future research should focus on the various implementation and funding options of this unique peer support service.