A warmline is a peer-run listening line staffed by people in recovery
Information on peer-run respite nationwide.
Other peer-run respite programs to go to:
Another directory of warmlines:
Metro Boston Recovery Learning Community (MBRLC) recent Peer Warmline feature in the SAMHSA Recovery to Practice weekly newsletter 11/12/10.
Warm line featured in the Boston Globe on February 5, 2009! (Article written before our collaboration with NERLC and the expansion from three to six days a week.)
The Warmline Guide is now live at:
To search for Warmlines by state, click on a state in the list below.(Note: Warmlines listed in red are nationally accessible and welcome calls from anywhere)
Alabama peer-run warm line manned by peers in recovery from mental illness. 1-800-639-3000. Open Monday, Wednesday and Friday from 6 p.m. to 10 p.m.
Tucson Warmline (sorry no longer takes out of state calls)
520-770-9909 or 877-770-9912 in southern Arizona
Vision of Hope Warmline
Hours: Noon till midnight Monday through Friday and from 4pm till midnight on Saturday and Sunday.
Callers can call once an hour from out of state and out of county. This is a free service.
The OC Warmline - NAMI Orange County
Peer Warmline Connection
Project Return Peer Support Network
San Diego Warmline for San Diego residents
Northern Valley Talk Line
Warm Line: Consumer to Consumer - The Meeting Place Clubhouse, Inc.
MHA SETH Line
Hours: Monday - Friday 6-10p
Illinois Warmline - Illinois Mental Health Collaborative
Warmline - KEYS Consumer Organization
Hours: 8 a.m. to 5 p.m. Monday-Friday; talk to each individual for fifteen minutes each day.
The Warm Line is available for the following counties in Iowa: Benton, Bremer, Buchanan, Delaware, Dubuque, Iowa, Johnson, Jones and Linn.
CHATLINE - MHA of South Central Kansas
(316) 684-CHAT (2428)
Hours: 5:00 - 10:00 pm every day except designated agency holidays
Compassionate Ear Warmline
Local Number is: (913) 281-2251
4 pm - 10 pm, 7 days a week
Kansas crisis number: 800-784-2433
Warm Line - Participation Station
(859) 252-0058 Lexington area
(877) 840-5167 Bluegrass area
Hours: Monday - Thursday 11:30am-9:00pm; Friday - Saturday 5:00pm-9:00pm.
The Louisiana Warm Line
The Louisiana Warmline is a noncrisis phone line staffed by trained and certified Peer Support Specialists providing confidential and non-judgmental peer support. The Warmline is open to all adults living in Louisiana who are interested in this service.
Toll Free: 1-800-730-8375
Maine Warm Line - Sweetster, Inc.
Statewide: (207) 772-9276
Statewide clinical crisis number: (866) 771-WARM (9276)
Hours: 24 hours a day 7 days a week. The Warm Line is a toll free number from anywhere in Maine.
Maryland Peer Warm-Line
We help individuals living with mental health and/or substance use needs. We provide support and resources for people who are having a difficult time, might be isolating, might be entering in or out of a hospital, or if you just need to talk to somebody.
Hours: 10am – 10pm
Edinburg Center Warmline
Monday - Friday: 5 PM - 10 PM; Saturday and Sunday: 4 PM - 9 PM
617-610-7907 (this is not a crisis line)
Sunday to Friday, 7 pm - 11 pm
4:00PM - 7:00PM and 10:00pm - 12:00AM 365 days a year
Call (978) 629-8485
After three beeps enter your phone number and a volunteer will call you back shortly.
617-689-1050, 617-689-1051, M-F & Sun
For the crisis line call 800-528-4890 or 617-774-6036, OPEN 24 HOURS
The Peer Warm Line - Metro Boston Recovery Learning Community (MBRLC)
Toll Free: (877) 733-7563
Hours: Monday to Sunday, 4pm - 8 pm
5:30 pm - 9:30 pm Monday - Friday; 1 pm - 4 pm Saturday and Sunday
This warmline does not take incoming calls; calls are made by appointment only. To schedule a 15 minute appointment, call Mark Knowlton at 508-879-2250, ext. 168. Must reside in the Metro-West area.
Southeastern Recovery Learning Community Warmline
5:30 pm – 9:30 pm, 7 days a week
(scheduled to open early June 2009)
This warmline does not take incoming calls; calls are made by appointment only. To schedule a 15 minute appointment, call Elaine Campbell at 508-880-8527, ext. 104. Initially serving Southeastern Mass residents only.
Samaritans of Boston
Minnesota NAMI Warmline
Thursday - Sunday 4 pm - 8 pm CST
Mental Health Minnesota Warmline
Toll free: 867-404-3190
Friendship Line - Depressive, Manic-Depressive Association of St. Louis
Hours: Weekdays from 9 a.m. to4 p.m.
Weekends and holidays from 3 p.m. to 9 p.m.
Local Phone: (314) 652-6105
NAMI Missouri Warmline
Hours: 9 am - 9 pm, 7 days a week
Central Missouri crisis number
DMDA of St. Louis Friendship Line
Mental Health Association of the Heartland "Compassionate Ear Warm Line"
English Line: 4:00–10:00 pm 365 days
The TLC Warmline
We are the TLC Warmline (TLC stands for Talk, Listen, Care).
Open from 4 PM until 10 PM 7 days a week, 365 days a year.
Local: 573-651-3642 and Toll Free: 1-877-626-0638.
We are a service of the Community Counseling Center and the Missouri Department of Mental Health. Visit our web at www.cccntr.com
The Hope Center NAMI Southwest Missouri
Mon-Fri 9:30 am-5:00pm CST
Local Phone:(417) 864-3676
Montana Warmline and Virtual Drop-In Center - MHA of Montana
Toll Free: (877) 688-3377
Hours: Monday - Friday 4:00-10:00 PM
Saturday-Sunday 1:00-10:00 PM
Keene Area Warmline
7 pm – 10 pm, 7 days a week
Local crisis number: 603-357-4400
(note: this warmline may be merging with Stepping Stone as of 7/1/09)
Stepping Stone Warmline
603-543-0920 or locally: 888-582-0920
5 pm – 10 pm, 7 days a week
5 pm - 10 pm
5 pm - 10 pm, 7 days a week
Laconia crisis number: 603-524-1100
Concord crisis number: 603-934-3400
Connections Peer Support Center
Outreach Warmline: 1-800-809-6262
Mon - Fri; 5pm-10pm
Call and either talk to someone or if we are on the line with someone, leave a message and we will call you back before the end of the day.
Peer Support Warmline 1-877-452-5433 Everyday
5:00 P.M. - 10:00 P.M.
Call if you are lonely, want to hear a friendly voice, or if you have a problem you want to talk about. Warmlines are staffed by consumers: people in recovery who have been trained to listen and give support.
WarmLine - HOPE Nevada/DBSA Souther Nevada
Toll Free: (855) 948-HOPE (4673)
Hours: 24 hours a day; 7 days a week.
Peer to Peer Support Line - MHA of Morris County
Toll Free: (877) 760-4987
Hours: The Peer to Peer Support Line is a non-crisis telephone support program for consumers and run by consumers. It is available 365 days per year from 5 p.m. until 10 p.m.
Peer Recovery Warmline
Monday through Friday 8:00AM to 10:00PM
Saturday - Sunday 5:00 PM to 10:00 PM
This line offers a peer counseling service, providing ongoing telephone support to behavioral health consumers as they work toward their recovery. (Messages received during off-hours are returned the next business day.)
The Empowerment Center in New York
Available 8 AM - 8 PM M-F (EST)
Parachute NYC, Department of Health and Mental Hygiene Initiative
Open daily from 4 p.m. to midnight.
Parachute NYC is supported by a federal Healthcare Innovation Grant from the Centers for Medicare and Medicaid Services.
Peer Support Warm Line - Unique Peerspectives
Hours: Monday through Friday 12 p.m. to 4 p.m.
Only open to residents of Onondaga County.
Phone Link: A Peer Support Warmline - MHA of Nassau County
(516) 489.0100 x2
Hours: Monday through Friday from 9 a.m. to 9 p.m. Spanish speaking on Wednesday from 4 p.m. to 9 p.m. Incuding holidays.
open 24 hours
(513) 931-WARM or (513) 931-9276
24-Hour Warmline - Recovery Outreach Community Center
Hours: 24 hours a day, seven days a week.
David Romprey Oregon Warmline - Community Counseling Solutions
Serving Morrow, Wheeler, Gilliam, and Grant Counties
Current Hours (UPDATED 11/21/2013)
Monday: 10:00 am-8:00 pm<
Tuesday: 10:00 am-9:00 pm
Wednesday: 10:00 am-9:00 pm
Thursday: 9:00 am- 6:00 pm
Friday: 8:00 am- 5:00 pm
Saturday: 5:00 pm- 10:00 pm
Sunday: 5:00 pm- 10:00 pm
Bradford County Warmline
Local: (570) 637-5964
Hours: 7 days a week, from 6 p.m. to 10 p.m.
Outreach requests: 5 p.m. to 6 p.m.
The Mental Health Help Line - MHA of Franklin and Fulton Counties
Local: (717) 264-2916
Toll Free: (866) 593-8351
Hours: Wednesday, Friday, Saturday and Sunday from 5 p.m. to 10 p.m.
Philadelphia Warmline (Philadelphia, Pennsylvania)
Tuesday through Sunday, 4-7pm
Allegheney County Warmline
10 am - 12 pm, 7 days a week
Erie County, PA
Hours are noon to 7:30 PM Monday-Friday (except holidays)
Valley Creek Crisis Center - Chester County, PA
Hours: 24/7 every day of the year.
717-264-2916 / 866-593-8351
Operating on Wednesday, Friday, Saturday & Sunday
5 PM- 10 PM
Serving Franklin, Fulton, Bedford & Somerset Counties in Pennsylvania
www.mhaff.org / email@example.com
Peer Support Talk Line - Serving Montgomery County
Monday-Sunday from 3 PM - 8 PM
Warmline - The NHS Stevens Center
Hours: Service for Cumberland/Perry County, PA
Mon. and Fri. 7 p.m. - 9 p.m.
Tues. - Thurs. 7 p.m. - 10 p.m.
Sat. - Sun. 1 p.m. - 4 p.m.
Warmline of Beaver County - MHA in Beaver County
Local: (724) 775-9507
Toll Free:(877) 775-9276
Hours: 365 days per year from 6 p.m. to 9 p.m., including holidays.
Warmline - Family Answers
(610) 820-8451 or (610) 820-8549
Hours: Warmline operates daily but is not able to accept calls between 2AM-6AM. Only accepts calls from Lehigh and Northampton Counties, PA.
Warm Line - The Grapevine Center
Toll Free: 1-866-431-2489
Hours: 7 p.m. to 10 p.m., 7 days a week, 365 days a year
WARM LINE/Seven Mountains WARM LINE - The Advocacy Alliance
The WARM LINE is for persons from Carbon-Monroe-Pike, Lackawanna-Susquehanna, Schuylkill and Wayne Counties
The Seven Mountains WARM LINE is for persons from Huntingdon, Mifflin, Juniata and Centre Counties
Hours: 6 p.m. to 10 p.m. 365 days a year
TenneseeHelpline - Contact of Knoxville
Serving Anderson, Blount, Grainger, Jefferson, Knox, Loudon, Roane, Sevier, and Union counties, TN.
Hours: 8 a.m. to 11 p.m. 365 days a year.
Warm Line MHA of Greater Tarrant County.
1-817-546-7806 (not a crisis line)
2 pm - 6 pm M-F
Support Line - Pathways Vermont
Hours: 3 pm - 1am, 7 Days a Week
Open to all Vermont residents.
The Rutland County Peer Run Warm-Line
Hours: Friday, Saturday, Sunday 6:00 pm - 9:00 pm
Open to all Vermont.
Peer Access Line (PAL) of Chittenden County
A free support helpline and program of Vermont Psychiatric Survivors with support from HowardCenter.
Hours: Thursdays, Fridays, Saturdays, and Sundays 6-9 p.m.
local crisis number is: 1-802-488-6400
Vermont Psychiatric Survivors of Rutland
Monday-Friday 9 AM to 4 PM. It is statewide.
Washington County Warm Line
Hours: Friday, Saturday, Sunday 6:00 pm - 9:00 pm
Open to Washington County residents.
(MHAV) Warmline - Mental Health America of Virginia
PSI provides a warm line for non-emergency calls at (304) 679-8183. This phone is manned by a volunteer peer mentor for those times you can't reach your buddy or just need someone to listen.
Serving all of Washington State and national.
Local calls: 206-933-7001
National and out of area calls: 1-877-500-9276
Hours are Wednesday, Friday, and Saturday from 5 PM till 10 PM.
Greater Puget Sound
Local calls: 206.933.7001
Toll free: 1.877.500.9276
We are open Wednesday, Friday and Saturdays from 5 to 10 pm. All callers welcome.
Washington Warmline - Crisis Clinic
Local: (206) 933-7001
Tool Free: (877) 500-9276
Hours: Wednesday and Friday 5 pm to 9 pm
Open to all Washington state residents.
Washington County Warm Line Calls
Friday and Saturday 6:00 - 9:00 pm
9455 Watertown Plank Road Milwaukee, WI 53715-1002
email: firstname.lastname@example.org for Mary Kay Wagner
Hours: Sunday, Monday, Wednesday & Saturday 6pm-10pm CT
Warmline, Inc. Milwaukee WI
Hours: 7 p.m. to 11 p.m. Wednesday thru Monday
To join a national email listserv of people who operate or are trying to start new warmlines, email email@example.com
To add to this list, contact: firstname.lastname@example.org
This site can be reached at http://www.warmline.org.
A Kind Voice is a topic based call-in line staffed by volunteers. If you’re feeling a bit alone and would just like to talk with a kind voice about a book you read, a movie or ball game you saw, the news of the day or a range of other topics, please call us at 800.876.2399. We are open from 9AM to 10PM EST, 7 days a week.