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Warmline Portal (Last updated )

What's a Warmline?
A warmline is a peer-run listening line staffed by people in mental health recovery themselves.

WARMLINE DIRECTORY. See a directory of known warmlines around the US.

What is a Warm Line and What Should I Expect When I Call One?

Sign up for a warmline and/or peer-run respites electronic mailing list.

Research on warmlines

Useful information on starting a warmline and more.

Send Directory Changes To: hdt@mit.edu

Warmlines in the Media

Metro Boston Recovery Learning Community (MBRLC) recent Peer Warmline feature in the SAMHSA Recovery to Practice weekly newsletter 11/12/10.

Warmline Support For Singles Over the Phone!
Warmlines Offer Singles Support Over the Phone With a Listening Ear

Warm line featured in the Boston Globe on February 5, 2009! (Article written before our collaboration with NERLC and the expansion from three to six days a week.)

Article about the Metro Boston Recovery Learning Community warmline by Carey Goldberg

As calls to crisis hotlines spike amid the coronavirus, those who respond feel the strain (features Ron Honberg)

The lifesaving lesson suicidal people can teach a world in a pandemic

Warmline training Information and other resource links




Warmline research now in progress

A national survey of warmlines across the country is being conducted to better understand the service itself (including access, design, peer listener training, etc.), the impact on callers and peer listeners, as well as the impact on other community mental health services. For more information contact Dr. Rebecca Dalgin at rebecca.dalgin@scranton.edu

2021 National Warmline Survey Results

Please use the following citation should you want to use information from this pre-published report:   Dalgin, R. S., Trachtman, H.D., & Dalrymple, K.N. (2021). National Warmline Survey Executive Report.

Access / Download at:
https://warmline.org/2021NationalWarmlineSurveySummary.pdf


A Longitudinal Analysis of the Influence of a Peer Run Warm Line Phone Service on Psychiatric Recovery

Please use the following citation should you want to use information from this pre-published report:   Dalgin, Rebecca S., M. Halim Dalgin, Scott J. Metzger, (2017). A Longitudinal Analysis of the Influence of a Peer Run Warm Line Phone Service on Psychiatric Recovery

Access / Download at:
https://warmline.org/PeerWLImpactPsych2017.pdf


Sustaining Recovery through the Night: Impact of a Peer-Run Warm Line

Please use the following citation should you want to use information from this pre-published report:   Dalgin, R. S., Simonne Maline, Peter Driscoll, (2011). Sustaining Recovery through the Night: Impact of a Peer-Run Warm Line

Access / Download at:
https://warmline.org/PeerWLImpact2011.pdf


Additional Warmlines Research

Dalgin, R.S., Dalgin, M.H. & Metzger, S.J. (2018). A Longitudinal Analysis of the Influence of a Peer Run Warm Line Phone Service on Psychiatric Recovery. *Community Mental Health Journal* 54, (2018). https://doi-org.ezp.scranton.edu/10.1007/s10597-017-0161-4

Dalgin, R.S., Maline, S., & Driscoll, P. (2011). Sustaining recovery through the night: Impact of a peer-run warm line. *Psychiatric Rehabilitation Journal *35(1), 65-68. https://doi-org.ezp.scranton.edu/10.2975/35.1.2011.65.68

Pudlinski, C. (2004). The pros and cons of different warm line settings. Psychiatric Rehabilitation Journal, 28(1), doi:10.2975/28.20=04.72.74

Pudlinski, C. (2001). Contrary themes on three peer-run warm lines. Psychiatric Rehabilitation Journal, 24(4). doi:10.1037/ h0=095065.


The Warmline Guide

Now live at:
http://www.power2u.org/peer-run-warmline-resources



Get Involved!

To join a national email listserv of people who operate or are trying to start new warmlines, email hdt@mit.edu

Keep in touch! Join one of our Google Newsgroups!

Mental Health Peer Respites

Peer-run respite information from Live & Learn, Inc.
http://www.peerrespite.net

Other peer-run respite programs from National Empowerment Center
http://www.power2u.org/crisis-alternatives